Privacy Policy
Mindless is committed to protecting your privacy. Mindless is a product and brand of JoWoCo, LLC ("Company", "we", "us", or "our"). This Privacy Policy explains how we collect, use, and protect personal information when you visit or interact with Mindless apps, extensions, websites, platform, and related services. This Privacy Policy does not apply to other JoWoCo products or services.
Below is a
summary of our commitments to you:
• We do not sell or rent your data or information.
• We do not show third-party ads in Mindless.
• We do not use or share the contents of your notes, tasks, links, contacts, topics, images, files, recordings, transcripts, or other saved content for advertising or marketing purposes.
• We do not own the content you create or store on Mindless.
• You can request deletion of your account at any time by emailing support@getmindless.com.
Collection of Your Information
Depending on how
you use Mindless, we may collect the following categories of information:
• Account and sign-in
information: Your name, email address, account identifiers, profile photo,
and information imported through sign-in permissions you grant to us.
• Content you choose to store in
Mindless: Notes, tasks, links, contacts, topics, images, files, recordings,
transcripts, generated outputs, and related metadata.
• Payment and subscription
information: Subscription status, purchase history, and billing-related
information made available to us by app stores or payment processors. Mindless
does not collect or store full payment card numbers.
• Support and communications:
Information you choose to provide when you contact us, request support, or
provide feedback.
• Usage Data: Information
about how you use and interact with the Services (“Usage Data”), such as your IP address,
device and operating system information, browser or app version, feature
interactions, timestamps, and crash or performance data. Some Usage Data may
constitute personal information under applicable law.
• Optional integration data:
Information you authorize Mindless to access through integrations you choose
to connect, such as contacts, reminders, or similar third-party services.
• AI processing data: Content,
audio, recordings, transcripts, instructions, and related metadata sent to
Google Gemini and/or OpenAI only as needed to provide the AI features you
choose to use, as described below.
Some of the
information described above may be considered personal information or personal
data under applicable law.
Third-Party Authentication and Optional Integrations
Our Services offer authentication through third-party providers, including Sign in with Apple and Sign in with Google. We may also offer optional integrations with third-party services that you choose to connect. When you use these features, we collect and use your data as follows:
Sign in with Google - Basic Authentication
When you sign in with Google, we access and store basic profile information including your name, email address, and profile photo. This information is used solely to create and maintain your Mindless account, authenticate your identity, personalize your experience, and communicate with you about our Services.
Google Contacts Integration (Optional)
If you choose to connect your Google Contacts with Mindless, we request an additional, incremental permission that allows us to see, edit, download, and permanently delete your Google contacts. This permission is entirely optional and requested separately from the initial sign-in process.
When you grant this permission, Mindless:
• Accesses your Google Contacts to sync contact information with your Mindless account
• Uses this data to enable you to create, edit, and delete contacts within the Mindless app, with changes syncing bidirectionally between Mindless and Google Contacts
• Stores your contact information on our secure servers to provide the synchronization service and allow you to associate Mindless-specific data with your Google Contacts
• Does not share your Google Contacts data with third parties for marketing or advertising purposes
Your Control Over Google Data
You maintain complete control over your Google data:
• You can revoke Mindless's access to your Google Contacts at any time through your Google Account settings (https://myaccount.google.com/permissions)
• You can remove all Google Contacts data in Mindless through the app settings
• Deleting your Mindless account will permanently remove all associated Google data from our systems
We do not use Google user data for any purposes other than providing and improving the specific features you have enabled. We do not use or transfer Google user data for advertising purposes. We do not transfer Google user data to third parties except as necessary to provide the Services, comply with applicable law, or as part of a merger, acquisition, or sale of assets, and only with your explicit consent or as described in this privacy policy.
Optional Third-Party Integrations
Mindless may also offer optional integrations with third-party services you choose to connect. If you enable one of these integrations, we request only the permissions needed to provide that feature and may store and process the connected data as needed to operate the integration, keep it in sync with Mindless, and support related app functionality.
Artificial Intelligence (AI) and Automated Processing Features
Mindless offers optional artificial intelligence (AI) features powered by Google Gemini and OpenAI to enhance your experience. These features are designed to help you better organize and interact with your content.
AI-Powered Auto-Tagging, Categorization, and Analysis
We offer optional AI-powered auto-tagging, categorization, and analysis for your tasks, notes, links (bookmarks), and uploaded images and files. When you enable this feature:
• Data Sent to AI Providers: The content of your tasks, notes, links, uploaded images, and uploaded files, and any available metadata, may be sent to Google Gemini and/or OpenAI for AI analysis
• Purpose: Google Gemini and/or OpenAI process this data to generate intelligent tags, categories, and related suggestions to help you organize and search your content more effectively
• Data Retention: We use paid Google Gemini and OpenAI API services. Data sent through these services is not used by Google or OpenAI to train or improve their models. They may retain data temporarily as permitted by their applicable service terms and for security or abuse monitoring.
• Control: You can enable or disable this feature during onboarding or at any time through the app settings
AI-Generated Titles for Shared Links
When you share links (URLs) in Mindless, we may use Google Gemini and/or OpenAI to automatically generate readable, descriptive titles for those links:
• Data Sent to AI Providers: The URL and any available metadata about the link may be sent to Google Gemini and/or OpenAI
• Purpose: To generate human-readable titles that make your saved links easier to identify and browse
• Data Retention: We use paid Google Gemini and OpenAI API services. Link URLs and metadata sent through these services are not used by Google or OpenAI to train or improve their models. They may retain data temporarily as permitted by their applicable service terms and for security or abuse monitoring.
• Control: You can enable or disable this feature during onboarding or at any time through the app settings
Meeting Transcription,
Smart Voice Notes, and AI Task Dump
Mindless offers
optional meeting transcription, smart voice notes, and conversational task-entry
features. When you choose to use these features:
• Data Processed: Audio
recordings, voices, transcripts, conversational instructions, and related
metadata may be processed by Mindless and sent to Google Gemini and/or OpenAI.
• Purpose: This data is
processed to transcribe audio and generate notes, summaries, tasks, topics,
action items, and other outputs you request.
• Mindless Storage: Mindless
stores the recordings, transcripts, and generated outputs to provide these
features, subject to the deletion and retention practices described in this
Privacy Policy.
• AI Provider Use and Temporary
Retention: Google Gemini and OpenAI process this data as paid API service
providers only to provide the features you request. They do not use this data
to train or improve their models. They may retain data temporarily as permitted
by their applicable service terms and for security or abuse monitoring.
• Recording Consent: Recordings
may contain the voices or personal information of people who are not Mindless
users. You are responsible for notifying participants and obtaining any consent
required before recording or transcribing them.
General AI Feature Information
All AI features powered by Google Gemini and OpenAI:
• Are used only when you choose to enable or use the applicable feature
• Process data in accordance with Google and OpenAI privacy policies and terms of service
• Only send the minimum data necessary to provide the specific AI feature you have enabled
• Use data only to provide the AI features you request. Data sent through our paid Google Gemini and OpenAI API services is not used by Google or OpenAI to train or improve their models.
By enabling any AI feature, you acknowledge that your data will be processed by Google Gemini and/or OpenAI in accordance with this privacy policy, Google's privacy policy (https://policies.google.com/privacy), and OpenAI's privacy policy (https://openai.com/policies/privacy-policy).
How Your Information may be used
Your information may be used for purposes
that include, without limitation:
• to operate and improve the Services available through us;
• to personalize the content provided to you;
• to fulfill your requests for tools, software, functionality, features
and other products, and services;
• to communicate with you and respond to your inquiries;
• to conduct research about your use of our products; and
• to help offer you other products, features or services that may be of
interest.
We may use cookies, flash cookies, local
shared objects, web beacons, pixels, single pixel GIFs, clear GIFs, and/or
other technologies along with your information to enhance and personalize your
experience and gather information that helps us optimize our Services. You can choose to accept or decline some
cookies. Most web browsers automatically accept cookies, but you can usually
modify your browser setting to decline cookies if you prefer. However, it is
important to remember that many of our Services may not function properly if
your cookies are disabled.
We
use Usage Data to provide, secure, analyze, and improve Mindless and for the
limited advertising measurement described below. Usage Data does not include
the contents of notes, tasks, links, contacts, topics, images, files,
recordings, transcripts, or other content you store in Mindless.
Sharing of Your Information
We do not sell or rent your
personal information or saved Mindless content. We also do not share the
contents of your saved Mindless content, including the contents of notes,
tasks, links, contacts, topics, images, files, recordings, or transcripts, with
unaffiliated third parties for their own marketing or advertising purposes. We share personal information only
as needed to provide Mindless,
operate user-requested integrations, work with service providers acting on our
behalf, comply with law, protect security, complete a business transfer, share
aggregated or de-identified Usage Data as described below, or when you give us
consent.
We may share aggregated or
de-identified Usage Data that cannot reasonably identify you, your account, or
your saved Mindless content. Aggregated or de-identified Usage Data does not
include the contents of notes, tasks, links, contacts, topics, images, files,
recordings, transcripts, or other content you store in Mindless.
We may
access, preserve, or disclose personal information, including saved Mindless
content, only when we reasonably believe it is necessary to comply with lawful
legal process; protect the rights, property, or safety of Mindless, our users,
or others; detect, prevent, or investigate fraud, security, or technical issues;
enforce our terms; or provide the service you requested.
Our offerings may include features or functionalities provided by third parties, or may integrate or interact with third-party
products and services (including, without limitation, via APIs, plug ins,
links, frames, embedding, or other interactions). In the process of providing
such functionalities within our services, your browser or other tools or
technology may send certain information to the third-party provider. The use of
these third-party-provided features or functionalities
is subject to their own privacy policies. When we use third-party services
for analytics, infrastructure, support, or marketing measurement, we limit their
access to what is reasonably necessary for the service they provide to Mindless,
and we do not authorize them to use the contents of your saved Mindless content for their own
advertising or marketing.
Our websites and other Services may contain
links to other third-party websites, apps and services of interest. However,
once you have used these links to leave our site, you should note that we have
no control over such third-party services. Therefore, we cannot be responsible
for the protection and privacy of any information that you provide while
visiting such sites and services, and they are not governed by this privacy
statement. You should exercise caution and should review the privacy
statement(s) applicable to the third-party sites and services in question.
We may use service providers
and contractors to help operate Mindless, but their use of
personal information is limited to providing services to us and is not for their
own marketing purposes.
We take reasonable steps to avoid including
the contents of your saved Mindless content in analytics and crash
reporting.
In the event
that ownership of us was to change as a result of
a merger, acquisition, or transfer to another company, your information may be
transferred. If such a transfer results in a material change in the use of your
information, you will be provided notice (which may be via updates to this
page) about your ability to decline to permit such a transfer.
Any
personal information which we may collect via the Services may be stored and
processed in our servers located in the United States or in any other country
in which we, or our affiliates, subsidiaries or agents, maintain facilities.
You consent to any such transfer of personal information outside your country
of residence to any such location.
General
Disclosure Policy. We disclose personal information and Usage Data only for the
limited purposes described in this Privacy Policy.
Service Providers. We reserve the right to
provide access to your personal information and Usage Data to our trusted
service providers that assist us with the operation and maintenance of our
sites and services. For example, we may contract with third parties to process
payments, host our servers, provide security and provide production,
fulfillment, optimization, analytics and reporting services. We will use
commercially reasonable efforts to ensure that our service providers will be
given access to your information only as is reasonably necessary to provide the
services for which they are contracted.
Successors. If we sell or otherwise transfer
part or all of our business or assets to another
organization, such as in the course of an acquisition, merger, bankruptcy or
liquidation, we may transfer your personal information and Usage Data.
Legal Process, Enforcement and Security Notice.
We reserve the right to disclose your personal information and Usage Data if we
have a good-faith belief that access, use, preservation or disclosure of such
information is reasonably necessary (i) to satisfy
any applicable law, regulation, legal process or enforceable governmental
request (such as for example, to comply with a subpoena or court order), (ii)
to detect, prevent, and address fraud or other illegal activity and (iii) to
investigate, respond to, or enforce violations of our rights or the security of
our sites and services.
Marketing and Advertising
We do not display third-party advertisements in Mindless. We do not share the contents of your saved Mindless content with advertising partners. We may use advertising services to advertise Mindless to potential and existing users. We may also use analytics and measurement services to understand how people find and use Mindless and measure whether our ads are effective. These services may receive certain Usage Data, such as page views, counts, feature interactions, device and browser information, approximate location, referral source, campaign information, cookie or similar identifiers, and events like web page visits, signups, app downloads, purchases, or subscriptions. We use these services as described below:
• Advertising Our Services: We may use advertising platforms and similar services to show advertisements for Mindless on third-party websites, apps, app stores, and social media platforms so potential users can discover, install, sign up for, or use Mindless.
• Advertising Measurement and Conversion Tracking: We may use cookies, pixels, SDKs, app events, conversion APIs, Google Analytics Advertising Features, and similar technologies to understand whether Mindless ads lead to web page visits, app installs, signups, purchases, subscriptions, or similar Mindless-related events. We and Google may use first-party cookies or identifiers together with Google advertising cookies or identifiers for these purposes. We do not use or share the contents of your saved Mindless content for advertising or ad targeting.
• Your Choices: Analytics and advertising partners have their own privacy settings and opt-out controls. You can adjust personalized or interest-based advertising through those platforms, Google's ad settings, Google's Analytics opt-out browser add-on, and your browser or device settings.
Your Choices about Your Information
You may choose to restrict the collection or
use of your personal information in the following ways:
• If
Mindless asks for information on a website form, we will use that information
for the purpose described on the form and for compatible purposes described in
this Privacy Policy, such as providing support, protecting security, and
complying with law. We do not share it with third parties for their own
marketing purposes.
• You may
request correction or deletion of your account information and saved content.
When information is deleted, residual copies may remain temporarily in backups
until they are overwritten or deleted through our normal retention processes.
If a backup is restored, we will take reasonable steps to delete information
that was previously deleted, unless retention is required for security or legal
compliance.
• Some of our Services may provide you with additional information and
choices about your privacy, which you should review.
• We do not share your personal
information with third parties for their own direct marketing purposes. If you
receive marketing communications from Mindless, you may opt out by following the
unsubscribe instructions or by contacting us below.
Our Commitment to Security
We have established safeguards to help
prevent unauthorized access to or misuse of your information,
but cannot guarantee that your information will never be disclosed in a
manner inconsistent with this Privacy Policy (for example, as a result of
unauthorized acts by third parties that violate applicable law or our and our
affiliated providers' policies). To protect your privacy and security, we may
use passwords or other technologies to register or authenticate you and
enable you to take advantage of our Services, and before granting access or
making corrections to your information.
YOUR
CALIFORNIA PRIVACY RIGHTS
For
California residents: We do not disclose your personal information to third
parties or affiliated third parties for their own direct marketing purposes.
California
Consumer Privacy Act
The California Consumer
Privacy Act (CCPA), effective January 1, 2020, gives
California consumers enhanced rights with respect to their personal information
that is collected by businesses. First,
California consumers may opt out of having their personal information sold to
other persons or parties. Second, they have a right to know:
1.
What specific
pieces of information a business has about the consumer;
2.
Categories of
personal information it has collected about the consumer;
3.
Categories of
sources from which the personal information is collected;
4.
Categories of
personal information that the business sold or disclosed for a business purpose
about the consumer;
5.
Categories of
third parties to whom the personal information was sold or disclosed for a
business purpose; and
6.
The business
or commercial purpose for collecting or selling personal information.
In addition, California
consumers can request that the personal information a business has collected
about them be deleted from the business’s systems and records.
Company may be considered a
covered business under the CCPA as it collects and processes the personal
information of California consumers. This Privacy Policy provides the required
notices to California consumers. The CCPA also prohibits covered businesses from
providing discriminatory treatment to California consumers if they exercise
their rights under the Act.
We do not rent or sell your
personal information or saved Mindless content. We do not share the contents of
your saved Mindless content with unaffiliated third parties for their own
marketing or advertising purposes. We share information
only for the limited purposes described in this Privacy Policy.
To
make a “request to know” or request to delete your personal information, send
us an e-mail at info@getmindless.com. Please put either “Request to Know” or
“Request to Delete” in the subject heading of your email.) We will use commercially
reasonable efforts to honor these requests whether or not
you would qualify as a California consumer under the CCPA.
If
and to the extent we are considered a covered business
under the CCPA: We will confirm receipt of your request within 10 days along
with a description of what steps we will take to verify and respond. We must
provide the requested information or delete your personal information within 45
days of receipt of your request but can use an additional 45 days, but we must
let you know the additional time is needed.
When contacting us, we may
ask you to provide certain, limited personal information, such as your name,
email address and/or account login ID and/or password, to verify your request
and to match with our records and systems. This is also to protect against
fraud. We will not retain this personal information or use it for any other
purpose. Also please be advised that we need to search our records and systems
only for the preceding 12 months.
Residents of other
states may also have similar rights to request information about or delete
their personal information. To inquire
about exercising these rights, please contact us at info@getmindless.com.
California residents may request
information about disclosures of personal information to third parties for the
third parties' own direct marketing purposes during the preceding calendar
year. Mindless does not disclose personal information to third parties for the
third parties' own direct marketing purposes.
Tracking Options, EEA
and California Do Not Track Disclosures
Some web browsers incorporate a "Do Not Track"
feature that signals to websites and Services that you visit that you do not
want to have your online activity tracked. Each browser communicates "Do
Not Track" signals to websites differently, making it unworkable to honor each and every request correctly. In order
to alleviate any communication error between browsers and our Services,
we do not respond to or honor "Do Not Track" signals at this time. As
the technology and communication between browser and website improves, we may
elect in our discretion to reevaluate the ability to honor "Do Not
Track" signals and may make changes to our policy. You may adjust your
browser or operating system settings to limit this tracking or to decline
cookies, but by doing so, you may not be able to use certain features on the
Services or take full advantage of all of our
offerings. Check the “Help” menu of your
browser or operating system to learn how to adjust your tracking settings or
cookie preferences. Note that our systems may
not recognize Do Not Track headers or requests from some or all browsers.
Your rights as a visitor from the
European Economic area (EEA)
If you are a European resident, our legal
basis for collecting and using your personal data or information is to do so
with your consent; where we need the personal data or information for
performance of a contract, or where the collection and use is in our legitimate
interests and not overridden by your data protection interests or fundamental
rights and freedoms. In some cases, we may also have a legal obligation to
collect the personal information in question. If we collected your personal
data or information with your consent, you may withdraw your consent at any
time.
You also have the right to:
·
Access your personal data or information;
·
Delete, or request deletion of, your personal
data or information;
·
Object to or restrict processing of your
personal information;
·
Request portability of your personal information;
·
Complain to your local data protection authority at
any time;
·
Object
to automated decision making; and
·
Update
your personal data or information.
To withdraw consent or
exercise these rights, please contact
us as described in the “How to Contact Us” Section below.
Withdrawing
your consent will not affect the lawfulness of any processing we conducted
prior to your withdrawal, nor will it affect processing of your personal
information conducted in reliance on lawful processing grounds other than consent.
If we ask you to provide personal data to us
to comply with a legal requirement or enter into a
contract, we will inform you of this and let you know whether providing us with
your personal data is required and if not, the consequences of not sharing your
personal data with us.
Similarly, if we collect and use your
personal information in reliance on our or a third party's legitimate interests
and those interests are not already listed above (see "Information
Use" section), we will let you know what those legitimate interests are.
DATA STORAGE AND RETENTION
Your personal information is stored on servers in
the United States and may also be stored or processed in other countries by our
service providers, if and to the extent compliant with law. You understand and agree that We may collect,
use, disclose, and otherwise process the information you provide as described
in this Privacy Statement even if you are from an area outside the United
States. Your personal information may be
disclosed in response to inquiries or requests from government authorities or
to respond to judicial process in the United States. We will retain your
personal information for as long as it is needed to provide you with the
Services, or to fulfill any legal or contractual obligations we may have.
If you are a resident of the EEA: Your personal information will be
transferred to and processed in the United States, which has data protection
laws that are different than those in your country and may not be as
protective.
How to Contact Us
If you have any questions or concerns about
this Privacy Policy or its implementation, you may contact us at info@getmindless.com. If you believe your information is wrong, we
strive to give you ways to update it quickly or to delete it unless we have to keep that information for legitimate business or
legal purposes. When updating your personal information, we may ask you to
verify your identity before we can act on your request. We may reject requests that are unreasonably
repetitive, require disproportionate technical effort (for example, developing
a new system or fundamentally changing an existing practice), risk the privacy
of others, or would be extremely impractical (for instance, requests for
information residing on backup tapes).
Changes to this Privacy Policy
We may update this Privacy Policy from time
to time, and so you should review this Policy periodically. Your continued use of any Services
constitutes your acceptance of any such changes.
Last Updated: June 11, 2026